At that place are few things more frustrating than not beingness able to watch HBO Max after a long, hard mean solar day. Whether it's a crashing app or countless buffering, virtually HBO Max problems can be fixed by following some uncomplicated steps.

Nosotros're going to list the most mutual HBO Max issues and tell yous how to prepare them.

1. Why Does HBO Max Continue Crashing?

Error page on HBO Max

At one point or another, we've all dealt with streaming apps that crash unexpectedly. When repeatedly hit the play button doesn't piece of work, try the methods below to get HBO Max up and running. You tin can employ almost of these methods regardless of what device you're on.

Make sure you're using the latest version of HBO Max on your device before trying anything else. HBO Max is not the same as HBO Go or HBO Now and updating one volition not automatically update the other.

Once y'all've updated to the latest version, check your internet connection to come across how your network is running. If a bad connectedness is the crusade, reset your router, wait until it reconnects, so endeavor watching HBO Max over again.

If you're still experiencing issues, try immigration your device'southward enshroud. The enshroud can hold on to old data that may be interfering with HBO Max. Log dorsum into the app to see if that clears up the issue.

Your terminal resort is to delete the HBO Max app entirely and reinstall it onto your device. This will require you to log back into your account, simply could be the saving grace for getting dorsum to your prove or flick.

2. HBO Max App Sound Not Working

At one time, silent movies were all we could enjoy. Nowadays, if you're watching a silent movie, chances are something has gone wrong.

When you lot're having trouble with your audio on HBO Max, try putting on a different show or movie commencement. This will assist yous identify if the trouble is with that specific show or movie, or the unabridged app. If merely one show is giving you problems, reach out to HBO Max using the Feedback Forum.

If the unabridged app isn't playing sound, cheque the audio levels on the media player offset, then on your devices. If you're streaming from your TV or computer and accept speakers plugged in, check the audio levels on those also.

Endeavour plugging in headphones if you're using a smartphone to see if you tin hear any sound from them. Also, turn off your Bluetooth in case the sound is being sent to another device and make sure they do not disturb setting is not enabled on the phone either.

Always brand sure you're running the latest version of HBO Max and if y'all're using a computer, make certain your browser is updated.

3. HBO Max Won't Play (Buffering Issues)

Internet connection speed test

Getting stuck on an indefinite loading screen can be infuriating. These types of problems are generally caused by network bandwidth, connexion speed, and bachelor memory.

Having a depression connectedness speed is a mutual reason why you might be seeing the never-ending load screen. In that location are several online sites you can use that volition test your connection speed to meet if it's within appropriate limits. Reset your router if the outcome continues to persist.

Another way to fix buffering bug is to get everyone else who is using your network to pause their action. By having only ane device on the network, it volition classify as much bandwidth every bit possible to your device.

If you're using a TV or figurer, plugging in an Ethernet cord will hook you directly to the internet and give you lot a more reliable connexion.

Finally, streaming HBO Max from a smartphone will take a better connection if you're using Wi-Fi instead of using your cellular data.

4. HBO Max Streaming Bug (Error Code 321)

Although there is no official word from HBO Max most error code 321, there are still some options when attempting to troubleshoot.

First, cheque the internet connection to make sure everything is working fine and there are no bug with the router or network.

There could besides be a service outage in your area causing the event. If there is an outage, you'll need to wait until HBO Max fixes the problem before watching your show or movie.

Make sure yous're running the near up-to-date version of HBO Max on your device. Outdated versions can exist a reason for many bug, so you lot should always be updating when possible.

HBO Max is non allowed in all countries notwithstanding, so if yous're trying to watch from an out-of-service area yous could be seeing the 321 code. Unfortunately, not even a VPN is going to get y'all out of this situation because those are restricted also.

5. HBO Max Error Code 100 and 420

These ii errors are mutual for people who are trying to watch HBO Max in a state where it isn't bachelor, or using a VPN to try and circumvent information technology.

If you're running a VPN and live within the The states, turn information technology off and endeavor playing your show or movie over again. It doesn't affair how good or fast your VPN is, HBO Max still has the ability to detect if you are using one. Sometimes you may have to expect several minutes before HBO Max realizes you lot've turned your VPN off.

Unfortunately, there isn't much you can practice if you live outside the service expanse and want to scout HBO Max. Currently, the platform doesn't let anyone outside the US and some of its territories to stream.

Another reason y'all could be seeing these fault codes is that there could exist a service outage, high traffic, or the server is downwardly. These types of issues are out of your control, and yous'll demand to look a while to run into if they become fixed.

half-dozen. Streaming on Too Many Devices

Manage Devices screen on HBO Max

Depending on your programme, you're just bachelor to stream HBO Max from a specific number of devices at the same time.

To check what devices are currently watching HBO Max, select your Profile icon. Choose Manage Devices, which will pull upward a list of devices that you accept recently used to watch your shows or movies.

You accept the selection to either stop streaming on the recently used device or log out of HBO Max for all devices that you no longer require.

7. HBO Max Won't Load

Downdetector HBO Max report
Image Credit: Downdetector

Occasionally, the technical errors with HBO Max don't accept anything to do with your device at all. Information technology could exist the servers for HBO Max are downwardly or they aren't functioning properly.

Downdetector is a site that monitors the number of trouble and outage reports issued against a website or service. Search for HBO Max and it will show how many people have filed complaints for each hour of the day. It also compares against the boilerplate number of complaints made for the specific fourth dimension you are checking.

If at that place are many reports in procedure, chances are the outcome is on HBO's stop, not yours. If that's the case, you'll demand to wait until HBO fixes it. At that place isn't anything yous can practice from your end to help.

Is HBO Max Working Again?

Not every streaming trouble is within your control. Following the troubleshooting methods above should requite yous a proficient idea of how to become about fixing the problems you do accept control over.

Is HBO Max downwards for anybody? While y'all wait, be sure to check out the many other great (and gratuitous!) streaming services out there to stay entertained.

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About The Writer

Raul Mercado (131 Articles Published)

Raul is a content connoisseur who appreciates articles that historic period well. He has worked in digital marketing over four years and works on Camping Helper in his spare time.

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